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Consistently downhill lately. Always double check your to go order for accuracy. They have continuously messed up our orders (the last 4 orders have all been incorrect). So either we're unlucky or there's some fundamental issues going on. Everything from missing items to incorrect orders. The taste is the only thing keeping us here. For the premium price, the expectation is our order is correct.
MoreGood food! Really great service too!!
Really good Chinese food, In a nice family atmosphere. They really work hard getting the food out to you a nice timely manner.
MoreI went in there to pick up my food. I stood there for at least 10min.( Not to mention no other customer were in there but me) there were two young men at the counter and not one of them asked if I needed help. I had to tell them that I was there to pick up my order! Horrible customer service. Not to mention that my soups cabbage was rotten. So I had to throw that away.
MoreFood was fast. Tofu was overcooked and chewy. The Pad Thai noodles were very bland. Amy's Organic frozen tv dinner style noodles are way better in comparison. Service was meh. I was one of two customers and they forgot my chopsticks and my side of rice. I got the rice, but still, no chopsticks.
MoreNice staff but food servings are pretty small for the price
Okay so i live right by here! I ordered my food and it was at my door within literally 13 minutes! Such fast service and the food is really good! Thank you!!! 💕✨
MoreGreat food everytime! I LOVE the Chicken Chowmein! Big manageable pieces of chicken and great taste!
MoreIde say go ahead and give a try..Verry clean.great service but food was mediocre...I would be willing to give it another try though....
MoreNot the best service but the food is amazing and the portions are plentiful.
Over priced. The quality has been hit and miss. Sad because it used to be a lot better. Just took back sweet and sour chicken that had several hard pieces. I was informed that it was cooked fresh this morning. THIS MORNING! REALLY.
MoreOur family has been going to Hot Plate since they opened 2004! They are a family run restaurant with GOOD FRESH FOOD, CLEAN, and SERVICE. In responding to the negative reviews of "out of boundaries" for deliveries. Similar to school boundaries, if you make an exception to one person then others to be granted or complained. It's irrelevant to write negative reviews where it is not the owners fault!
MoreI got the Orange Chicken lunch special. Big cubes of juicy white meat chicken, white rice and fried wontons. The fortune cookies appear to be made in house too! The orange sauce was very well balanced and not overly sweet. The meat to batter ratio was excellent: minimal batter coating and big chunks of all white meat chicken breast. Service was friendly and quick too. Definitely will be back to try the other menu items!
MoreWe split a take out chicken Pad Thai and an appetizer between the two of us. The portions are kinda crazy, but very tasty, more than enough to split a plate. I'm not super impressed with the spring rolls, but their other stuff is so good.
MoreYeah. The pot stickers are amazing. The chow mein is delicious. My wife and I have either eaten here or had take out over five times now and have yet to have a bad experience. Chicken, Beef, Pork. Try it all and you won't be disappointed!
MoreI love this place, the customer service is awesome. Food is delicious, you can even taste the clean oil they use. Awesome
MoreNot so impressed woth this place. The food is just meh and the atmosphere is lacking.
MoreVery average American Chinese fare, edible but would not go back. On the fair side of things it was a very clean establishment even if the service was lacking a bit
MoreWas the best Chinese food we can find in the area. But after tonight. Won't be back anytime soon if ever. I guess the manager is cooking on the weekend now. The order of fried rice was like 1/2 the normal size. Wontons were so over done. Did not want them but they still charged us. Place is going down hill! We stopped getting meat dishes cause the poor quality long ago. But now the rice and won tons too! Sucks. Gotta find a new place for Chinese food.
MoreMy wife loves the house special chow mein. It has shrimp, chicken, and beef. The price is not cheap but the amount of food is wonderful. We always split the meal and we are both happy. The two reviews about delivery areas are ridiculous. They should not be averaged in with the others. My wife likes the cleanliness of the restaurant also.
MoreAlways have a great experience, great food, never any issues, would highly recommend Hot Plate!
MoreJust finished a delicious meal that satisfied the family. App platter, Cream cheese wontons, Mongolian beef, Kung Pao chicken and sweet and sour chicken - all cooked to perfection and absolutely fresh. Hadn't ordered take out in quite awhile so was very happy with everything!
MoreGreat food, great service!
Love this place. One of my favs. Great sweet & sour. Pad thai. Love the decor. I usually drop in & grab a to go lunch & head back to the office.
MoreWe love Hot Plate take out! Always great food with a very friendly staff.
Hot Plate Asian Cuisine was a great place to eat. The staff was attentive and the food was good. We ordered one of the family meals and there was plenty of food. I recommend this eatery for quiet casual dining.
MoreLunch specials are amazing. I love the L-12, beef broccoli and Mongolian beef
The staff was nice, I almost feel bad rating them so low. My girlfriend was wholly unimpressed with their fried rice, but their bonkers interpretation of cashew chicken was borderline hateful. I despise water chestnut, it's up there with licorice and fennel in terms of things that make me want to acid my face and peel the flesh off, and at least half of what I found in the foldable little box were these demon weeds. And they're currently imposing a dollar upcharge for it! I ate a tiny portion before I surrendered in despair, gleaning calories instead from the blessèd IPA I happened to have in the fridge. Have a clear idea of what you're signing up for before ordering from this establishment.
MoreThe food just isn’t good, I don’t think they pride themselves in what they serve.
MoreGreat food, prices are okay. It's about $10 per plate.
The food here is not good. All their fried foods are so heavily caked in flour you hardly feel like you're eating meat. The sauces or so heavy on the sugar that they taste like dessert, and not in a good way. They're all sickeningly sweet. I do NOT recommend you eat here, terrible food.
MoreThis place was terrible I ordered kung Pau chicken it had frozen carrots and the sauce was watery and bland. I got it to go the lady working was going to charge me for siraccha to go cause it wasn't spicy enough. The lady working was rude had no customer service skills. Worst Chinese food I have ever had . Terrible rice too ..
MoreThis is one of my favorite Chinese restaurants in the area. The servers are always friendly and an order of Thai iced tea comes with endless refills. Is the food here authentic? Probably not. but it is really tasty. My favorite menu item is the sweet and sour chicken, and the lunch combo comes with BBQ pork, rice and soup (and maybe some rolls...I can't remember). What I like about the sweet and sour chicken is that it is not heavily breaded and they use white meat.
MoreAmazing? They greeted me with huge smiles, even made friendly small talk. (I'm Black so this is rare with waiters and waitresses in general.) They gave me all the time I needed to chose my food, the food was amazing, quick, and they have gender neutral bathrooms. The lunch special is pretty cheap, too, and the Thai tea is so good! 10/10 will frequent.
MoreAwesome food. Vegetarian Kung Pao and vegetarian yellow curry and spring rolls are a must! Oh and get them extra spicy too!
MoreFood was really good, and a decent amount for the price. Staff was very nice.
We moved here from South Texas and have ate at many oriental restaurants along the way here. Tonight we ordered Hot n Sour Soup, Combo apt Plate, n Orange Chicken Dinner from the Hot Plate Restaurant. And the soup tasted burnt, the combo apt plate food was cold, the spring rolls had old cabbage,. When we called to complain the lady who answered the phone said "Sorry, what do you want me to do about it". Being rude the whole time, I must that say I will not be ordering from them anymore, .
MoreI really don't understand the bad reviews. It isn't really fair to give a place a bad review for being out of their delivery area, they have to draw the line somewhere. I have lived in both Hong Kong and Thailand and trust me the food is good quality, very fair portions and always arrives quick and hot! Give it a try, you won't be disappointed. Love this place!
MoreI've been going there as long as I can remember. The food always taste good. The service can be slow at time in the dinner rush but they are always very nice to me and my family. I would recommend this restaurant if you want a good meal. They can be pricey.
MoreLove their food! I do take- out a lot - always nice size servings. Friendly staff!
MoreDelicious food and wonderful people. My new favorite asian cuisine restaurant
Good food, great service! Our server always kept our drinks full, very attentive, and always made sure everything was okay. I really like this place! Will definitely visit again.
MoreFood was out quick enough, but the quality is a little lackluster. Get it delivered if you want an adequate amount of sauce. Waitress was really nice and attentive to me and my girlfriend's water and soda. Adequately priced, but the way they make it for delivery as opposed to in house is far superior.
MoreI didn't actually order from Hot Plate. I was sick today and was looking up places to order from when I realized I still had food in the fridge. I just wanted to take a moment to say that the previous reviewer, Sandy, is the most entitled sounding brat who's ever written a review. You're that angry because you were out of their delivery sphere? Get a life. I'm gonna order from Hot Plate in the future just to spite you.
MoreWe both had the chicken and vegatables lunch special. A pretty basic and simple meal, but it was good, just what we had wanted. And we were able to use a coupon to save a couple of dollars off of the price.
MoreThe best place for Chinese takeout in the neighbors southwest area. The ladies are so kind, eager to please and the kitchen is fast yet the food never seems like it was at all rushed. We always get the cream cheese wontons, orange chicken and pork lo mein. Perfection for a Friday night after a long week.
MoreWatch your bill and save your receipts. My son picked up a Togo order with his mom’s debit card. The order was $13.5, he added $4 tip which totaled 17.50. A couple days later my wife bank statement showed they charged $20.50. My wife had my son come back just to let them know they overcharged and that’s not right. They asked for receipt. How often you hang on to a lunch receipt? But I guess we have to save the receipts for every little thing now because you can’t trust people, even if they screwed up, it’s your burden to prove it. Anyway the point is not the amount of money or getting back the overpay, it’s just to let the restaurant know they are sleazy. People please be aware so this won’t happen to you!
MoreGeneral tso chicken was delicious, and contained all white meat chicken. The sesame chicken sauce was a lil too orangy for my taste but good.
MoreLast visit to this place! Woman Tried to add $7.00 to my bill- had just had eye surgery and was having a hard time seeing. I had to show her the price in the menu. I was very dissapointed in this. The food was not as good as it used to be.
MoreThe fried rice was good but nothing special, but the cashew chicken was a bit of a let down. The hostess was rather rude to us, including staring at my friend. **Caution** several of the restaurant staff weren't wearing face masks.
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